The purpose of these terms is to define the conditions and procedures for the use of services provided by METASKY Co., Ltd. (hereinafter referred to as the "Company"), the rights and obligations between the Company and the users, and other necessary matters related to the services provided by the Company, which users can access through PCs, multimedia mobile devices, and various other digital devices or programs.
Article 2 Effect and Change of Terms
① These terms are posted on all internet services provided by the "Company" to be publicly displayed. The "Company" may amend these terms within the scope not violating relevant laws such as the "Act on the Regulation of Terms and Conditions" and the "Act on Promotion of Information and Communications Network Utilization and Information Protection, etc." (hereinafter referred to as the "Information and Communications Network Act"). If the terms are amended, the Company will notify the users by specifying the contents and the effective date of the amended terms, and announce them from at least 7 days (30 days for changes disadvantageous or significant to the users) before the effective date and for a considerable period after the effective date. The amended terms will take effect from the announced or notified effective date.
② Users have the right to disagree with the amended terms. If the user does not express their refusal within 10 days (30 days for changes disadvantageous or significant to the users) from the effective date, it will be considered as agreeing to the changes in the terms.
③ If the contents stipulated in these terms conflict with the usage regulations specified in the individual service terms, the individual service terms shall take precedence.
Article 3 Application of Terms
For matters not specified in these terms, separate detailed terms, established practices, Company notifications, usage guides, and relevant laws shall apply.
Chapter 2 Conclusion of the Use Contract
Article 4 Classification of Services
① The "Company" provides "services" to users which are classified into free services and paid services.
② The types and methods of use of free and paid services are separately determined and notified by the "Company" in these terms and in the usage guides.
③ The service usage rating follows the rating information displayed on the initial screen of the content, and the "Company" may impose usage restrictions or grade restrictions to comply with the "Youth Protection Act" and other related laws.
Article 5 Establishment and Unit of the Use Contract
① The use contract is established upon the "Company" accepting the user's application for use.
② The use contract is concluded per user unit.
③ Special contracts for large-scale use of "services" or other specific "services" are handled by separate contracts.
Article 6 Application for Use
① If a user wishes to use the "service," they must fill out the required items in the prescribed application form provided by the "company" via internet access or other means.
② The "company" must notify the user of the main contents of these terms and conditions.
③ Clicking the consent button or checking the checkbox at the bottom of the notice is considered as the user's agreement to these terms and conditions.
④ The application must be made in the user's real name.
⑤ Users must apply for the service using the identity verification method provided by the company, and those who do not register under their own name cannot claim any rights.
⑥ Accounts of users who apply using someone else's information (such as I-PIN or mobile phone information) will be suspended.
Article 7 Acceptance of Application for Use
① In principle, the "company" will accept the application for use without delay if there are no business or technical obstacles.
② When the "company" accepts the application, it will notify the user of the following items through the "service" or by email, etc.
User ID
Matters concerning the protection of user rights and obligations
Other matters the user needs to know when using the "service"
Article 8 Rejection and Suspension of Application for Use
① The "company" may reject applications for use for the following reasons:
Violation of Article 6 or Article 12, Paragraph 6
False application or submission of false documents
Non-payment of fees due to the company
Other reasons attributable to the user making acceptance difficult
② The "company" may suspend acceptance of applications until the reasons are resolved for the following reasons:
Lack of capacity in the company's facilities
2. Service disruptions
Article 9 Allocation of User IDs
① In principle, the "company" assigns user IDs as requested by the user.
② User IDs cannot be changed in principle.
③ If the user ID or nickname falls under any of the items in Article 12, Paragraph 6, the "company" may suspend service to the user and recommend applying for a new user ID or nickname.
④ A maximum of one user ID can be created under the same name
Chapter 3 Obligations of the Contracting Parties
Article 10 Obligations of the Company
① If a user’s opinion or complaint is deemed justified, the "company" must address it immediately. If immediate processing is difficult, the "company" must notify the user of the reason and the processing schedule by email, etc.
② The "company" may temporarily suspend the provision of all or part of the service if repair or recovery is needed due to equipment failures or to ensure continuous and stable service provision. In such cases, the "company" will notify the user of the reason, suspension period, current status, and contact information for inquiries. If prior notification is not possible due to unavoidable circumstances, the "company" will notify the users individually afterward.
Urgent system checks, expansions, replacements, or repairs
Service disruptions due to system failures, service usage surges, maintenance by telecommunications service providers, or network failures
Force majeure events such as natural disasters, national emergencies, or power outages
③ The "company" will strive to facilitate procedures and details related to the user's contract for use, such as contract formation, changes, and termination.
④ The "company" will post the representative’s name, company name, address, phone number, fax number, e-commerce registration number, terms of service, and privacy policy on the initial screen of the online service for easy user access.
Article 11 Protection of Personal Information
The "company" values users' personal information and complies with relevant laws such as the Information and Communications Network Act, the Personal Information Protection Act, and the Telecommunications Business Act. Through the privacy policy, the "company" informs users of the purposes and methods of using their personal information and the measures taken for its protection.
Article 12 User Obligations
① When applying for membership, users must provide accurate information. Users who register false or others' information cannot claim any rights against the company, and the company is not responsible for any damages resulting from this.
② Users must comply with these terms, other company regulations, and notifications. Users must not engage in activities that interfere with the company’s operations or damage its reputation.
③ Users must comply with relevant laws such as the Youth Protection Act, the Act on Fair Labeling and Advertising, and the Act on Promotion of Information and Communications Network Utilization and Information Protection. Violations may result in criminal penalties and sanctions according to the company's policies.
④ Users must promptly update their contract details such as address, contact information, and email address online. The user is responsible for any consequences of failing to update or delay in updating this information.
⑤ Users are responsible for managing their service ID and password. The company is not responsible for issues arising from the user’s negligence.
⑥ Users must not use the following types of names for their ID, nickname, or other names used in the service:
Impersonating the official operator of the service provided by the company or causing confusion to other users by using similar names
Using names containing suggestive or obscene content
Using names that may infringe on the rights of third parties, such as trademarks or copyrights
Using names containing empty or slang words, or content that is antisocial and violates public morals
Using names that pose a risk of leaking personal information such as resident registration numbers or phone numbers, or infringing on privacy
Violating related laws or having other reasonable grounds for protecting users
⑦ Without the explicit consent of the company, users must not sell, donate, or pledge their service usage rights or any other position in the usage contract to others, nor permit others to use them.
⑧ Users must not use the services provided by the company for purposes other than their original intended use. Users must not engage in the following actions, and if they do, the company may restrict the user's service usage, delete their account, report them to law enforcement agencies, or take other appropriate actions according to the terms of use and operation policies announced for each service:
Providing false information when registering or updating personal information
Impersonating or improperly using other people's personal information
Trading cyber assets such as user IDs with others
Impersonating the company's management or employees
Exploiting bugs in company programs
Engaging in business activities using the service without prior approval from the company
Harassing or threatening other users, or causing them pain, harm, or inconvenience
Modifying the client program of each service or hacking servers or parts of websites without approval from the company, or using or promoting programs developed for these purposes
Sending mass information to disrupt the stable operation of the service or for other fraudulent purposes
Interfering with, damaging, deleting, or obstructing the transmission of posts, videos, or other advertisements from the company or other users
Collecting or storing other users' personal information without the company's approval
Continuously sending advertising information or emails contrary to the recipient's wishes
Infringing on others' intellectual property rights, such as copyrights, trademarks, or patents
Using or distributing software or hardware that interferes with the service's content without the company's permission or promoting its use or advertising it
Changing the usage methods or intentions of the service programs provided by the company, causing abnormal harm to the service, or intentionally obstructing it
Replicating information obtained through the service for purposes other than service usage without prior approval from the company, using it for publication, broadcasting, etc., or providing it to third parties
Distributing information, sentences, images, sounds, videos, or illegally replicated software with low or obscene content, in violation of public order and morals, for illegal purposes through the service
Deceiving payment institutions to make fraudulent payments or abusing payment refusal (Chargeback) to purchase or refund paid services without valid reasons
Using, paying, purchasing, exchanging, or refunding paid services through mobile phones, gift cards, etc., for purposes other than legitimate sponsorship, and helping, encouraging, facilitating, intermediating, or advertising such actions
Violating these terms, other regulations set by the company, or other usage conditions, and violating other related laws
Chapter 4: Restriction, Suspension, etc. of Service
Article 13: Restriction of Service, etc.
① The company may restrict or suspend all or part of the service in case of a national emergency such as war, civil disturbance, natural disaster, or equivalent events, or in case of unavoidable reasons such as suspension of telecommunication services by a telecommunications business operator under the Telecommunications Business Act.
② Notwithstanding the provisions of the preceding paragraph, free services may be restricted or suspended in whole or in part due to the company's management policies or other reasons, and may be converted to paid services.
③ When the company restricts or suspends the use of the service or converts free services into paid ones, it must promptly notify users of the reasons, duration of restrictions, scheduled date, etc.
④ If there is no service usage history for a continuous period of one year from the final usage date, the company may notify the user of the deletion of personal information in accordance with the Personal Information Protection Act, the expiration date, items of personal information to be deleted, etc., through the method specified in Article 21, Paragraph 1 of these Terms of Service, and permanently delete the member information. However, if the user holds a paid service product, it will be excluded from deletion targets. In cases where it is necessary to preserve it under related laws and regulations, the company will keep the member information for a certain period as specified in the related laws and regulations.
Article 14: Discontinuation of Service, Restriction of Use, etc.
① If the user fails to pay the fees for paid services for more than one month from the specified date, the company may suspend all or part of the service provision.
② In cases where the user's use is restricted under Article 15, specific criteria such as the type and period of restriction shall be determined in accordance with the company's operational policies, notices, and usage guidelines.
Article 15: Procedure for Restriction and Release of Use
① When the company intends to restrict the use, it shall notify the user of the reason, date, and period of the restriction in advance by telephone, email, or other means. However, this shall not apply in cases where it is separately provided by law or when it is necessary to restrict use urgently.
② If the user has objections to the notification of the suspension of use received under the preceding paragraph, the user may file an objection.
③ If it is confirmed that the reason for the suspension of use has been resolved during the period of suspension of use, the company shall immediately lift the suspension of use.
④ If it is proven that the user's misconduct was not intentional or negligent, the company shall extend the period of use of the paid service for the duration of the suspension.
Article 16: Termination of Service, etc.
① The user may terminate the service contract at any time by requesting withdrawal through the "Withdraw from Membership" on mobile devices, or by applying to the company in writing, by phone, etc.
② Upon receipt of a termination request under the preceding paragraph, the company shall promptly restrict the use of the service.
③ If the company intends to terminate the service contract, it shall notify the user of its intention at least 7 days before the termination, allowing the user an opportunity to express their opinion. However, the company may terminate the contract immediately if any of the following apply:
If the user has committed a serious violation of laws, regulations, or the terms of service, or engaged in fraudulent activities.
If it is confirmed that the user has made a false application or attached false documents in the name of another person.
If the user clearly expresses refusal to comply with the obligations under the terms of service or immediately agrees to withdraw.
④ The company may reject the user's application for use submitted after termination for a certain period.
⑤ Upon termination of the contract, the company shall delete the data and personal information provided by the user for storage, and shall not be liable for any related responsibility. However, in accordance with related laws and the personal information handling policy, certain personal information may be retained, and some postings or comments that have been scraped, recorded, edited, or modified by other users will not be deleted, so they must be deleted or dealt with before requesting termination of the contract.
Chapter 5: Compensation for Damages
Article 17: Compensation for Damages
① The company shall not be liable for damages caused by failures, interruptions in the provision of free services, loss or deletion of stored data, tampering, etc., except in cases where the company's intentional or gross negligence is involved.
② If an interruption or discontinuation of paid services occurs due to the company's fault, causing the user to suffer damages, the company will take comprehensive measures, taking into account the reasonable procedures and methods provided in the "Consumer Dispute Resolution Standards," "Content User Protection Guidelines," and other related laws, to provide sufficient compensation or damages to the user.
Article 18: Exemption from Liability
① "회사"는 이용자가 "회사"의 "서비스" 제공으로부터 기대되는 이익을 얻지 못한 데 대하여 책임이 없습니다.
① The company shall not be liable for any loss of expected benefits from the use of the service by the user.
② The company shall not be liable for damages caused by materials posted or transmitted by third parties.
③ The company shall not be obligated to intervene in disputes arising between users or between users and third parties through the service, nor shall it be liable for damages resulting therefrom due to the company's fault.
④ Articles 1 to 3 shall not apply to damages caused by the company's responsible reasons.
Chapter 6: Storage, Management, etc. of Data
Article 19: Storage of Data
The company may set a certain period and capacity for posting information and data provided by users according to the company's notices and service usage guidelines.
Article 20 Management of Public Posts and Materials
① The Company may take necessary measures such as suspension, deletion, movement, or refusal of registration (hereinafter referred to as "deletion, etc.") of public posts and materials that fall under the following categories for the establishment of a healthy communication culture and efficient service operation. In this case, the Company shall not be held responsible for the deletion, etc., of posts and materials unless there is attributable reason. In cases where deletion, etc., is carried out by the Company, the procedure under Article 15, paragraph 1 shall be applied.
Posts or materials suspected of infringing on the legal interests of others, including those requested for deletion by the parties concerned or providing reasons for the Company to be sued or prosecuted.
Posts or materials containing viruses or other elements that may harm the service.
Posts or materials exceeding the publication deadline or capacity specified in Article 19.
Posts or materials violating the provisions of Article 12, paragraph 8, causing significant hindrance to other users' service use.
Posts or materials subject to deletion requests from government agencies under telecommunications laws or criminal laws.
② If the Company receives a request for suspension of posting due to infringement of honor, intellectual property rights, or other rights from a third party, it may temporarily suspend (halt transmission) it. The Company shall comply with decisions of relevant institutions such as litigation, agreement between the requester and the poster, or other decisions received by the Company.
③ If posting is temporarily suspended for such posts or materials, the user who posted the material may submit supporting documents to the Company for objections, and if no request for reposting is made within 30 days from the date the reason for suspension is resolved, the Company may delete it.
④ Users may request the Company to delete their posts, and the family members of deceased users may request the transfer, access exclusion, or deletion of the user's posts by proving the fact of death and the family relationship.
Article 21 Provision of Information
The Company may publish various information deemed necessary by users during the use of the service or provide (or transmit) it to users through methods such as email, SMS, telephone, or mail. Users may refuse to receive it according to the methods provided by the Company if they do not wish to receive it.
② Even for users who refuse to receive it according to the preceding paragraph, the Company may provide information through methods such as email for important matters that users must know, such as changes in the terms of service, privacy policy, or other matters affecting users' interests.
③ The Company shall not be liable for losses or damages arising from users' participation in promotional activities of advertisers or the results of transactions unless there is attributable reason.
④ Some services provided by the Company may contain advertisements, and if members incur data communication charges from mobile carriers during service use and advertisement viewing without using Wi-Fi, they may be charged. Data communication charges are borne by the members according to the contract between the members and the mobile carriers, and inquiries about these costs should be directed to the mobile carriers.
Article 22 Intellectual Property Rights
① Users shall be responsible for legal responses and results related to disputes with third parties regarding "contents (video files, live cam recordings, mobile recordings, posts on bulletin boards, chat data, etc., provided by users to the service or uploaded while using the service)," and the Company shall not be held responsible for any liability related to such "contents" unless there is attributable reason.
② The Company does not allow copyright infringement or infringement of intellectual property rights through the service. If it becomes aware or is properly notified that a user's "contents" infringe on the intellectual property rights of others, it may suspend or remove all such "contents" from the service in accordance with the procedures specified in the Copyright Act and other relevant laws. Furthermore, the Company reserves the right to delete, move, or refuse registration of "contents" in accordance with Article 15 or Article 20 if the user's "contents" fall under the categories listed in Article 12, paragraph 8, or Article 20, paragraph 1.
③ If the Company obtains permission to use copyrighted works on behalf of users, a portion of the fees paid by users for paid services will be used to pay for the use fees of such works. However, users must comply with the usage conditions and guidelines for copyrighted works provided or announced by the Company, and users will be held responsible for any violations.
Article 22 Jurisdiction and Governing Law
① Disputes between the Company and users regarding the use of the service shall be resolved amicably through consultation.
② If the dispute cannot be resolved amicably under the preceding paragraph, the jurisdiction of litigation shall be determined according to the Civil Procedure Act.
③ The interpretation and application of this Agreement shall be based on Korean laws.
Supplementary Provisions
(Date of Announcement) This Agreement shall be announced on May 24, 2024.
(Effective Date) This Agreement shall be effective from May 31, 2024.
METASKY Paid Service Terms of Use
Article 1 Purpose
These terms and conditions are intended to regulate the rights, obligations, and responsibilities between METASKY Corporation (hereinafter referred to as the "Company") and users regarding the use of paid services provided by the Company, as well as other necessary matters.
Article 2 Posting and Amendment of Terms and Conditions
The Company shall take technical measures to allow users to print and confirm the entire terms and conditions.
Before users agree to the terms and conditions, the Company shall provide separate connection screens or pop-up screens to enable users to easily understand important contents such as withdrawal of subscription, etc., as stipulated in the terms and conditions.
The Company may amend these terms and conditions within the scope not violating relevant laws such as the 'Content Industry Promotion Act', the 'Electronic Commerce Act', and the 'Act on Regulation of Terms and Conditions'.
When amending the terms and conditions, the Company shall notify users of the effective date and reasons for the amendment from seven days before the application date to the day before the application date on the initial service screen. However, in the case of amendments unfavorable to users, the Company shall notify them from 30 days before the application date to the day before the application date through electronic means such as electronic mail, electronic messages, consent windows upon login, etc., in addition to public notification.
If the Company notifies or informs users of the amended terms and conditions according to the preceding clause, and if the users do not express their intentions within the notification period specified in the preceding clause, it shall be deemed that they have agreed to the amended terms and conditions without explicit refusal.
If users do not agree to the application of the amended terms and conditions, the Company cannot apply the contents of the amended terms and conditions. In this case, users may terminate the service agreement. However, in cases where special circumstances prevent the application of the existing terms and conditions, the Company may terminate the service agreement.
If the termination of the service agreement under the preceding clause causes damages to users, users may claim compensation from the Company.
Article 3 Interpretation of Terms and Conditions
Matters not specified in these terms and conditions and the interpretation of these terms and conditions shall be governed by the 'Content Promotion Act', the 'Electronic Commerce Act', the 'Act on Regulation of Terms and Conditions', the 'Content User Protection Guidelines' established by the Minister of Culture, Sports and Tourism, other relevant laws, the 'METASKY Terms of Use', or customs.
Article 4 Notification to Users
When the Company notifies users, unless otherwise stipulated in these terms and conditions, it may be done through electronic mail addresses within the service or electronic notes.
In the case of notification to all users, the Company may substitute the notification under paragraph 1 by posting it on the Company's bulletin board for more than seven days. However, for matters significantly affecting individual transactions, notification under paragraph 1 shall be made.
Article 5 Posting of Paid Service Details
① The Company shall clearly display the following items on the initial screen of the relevant paid service or in the FAQ section for easy understanding by users:
1. Name or title of the paid service
2. Name of the paid service provider (name of the corporation in the case of a corporate entity), address, and telephone number
3. Contents of the paid service, method of use, fees, and other terms of use
② The recommended specifications for devices capable of using the Company's paid services and the minimum technical specifications required for use shall follow the recommended specification information.
The Company shall provide information on the conditions and procedures for exchange, return, guarantee, and refund of fees for paid services when providing paid services.
Article 6 Establishment of Service Agreement, etc.
① Users shall apply for service use through the following or similar procedures provided by the Company. Before concluding a contract, the Company shall provide information so that users can accurately understand each item and conduct transactions without errors or misunderstandings.
1. Confirmation and selection of paid services
2. Selection of payment method and entry of payment information
3. Confirmation of application for paid service use or consent to the Company's confirmation
② The Company may reject or suspend approval of a user's application for the following reasons:
1. When the user is not using their real name or is using another person's name
2. When false information is provided, or when the information requested by the Company is not provided
3. When a minor intends to use a paid service prohibited by related laws such as the 'Youth Protection Act'
4. When there is no spare equipment related to the service or when there are technical or operational issues
③ The time of establishment of the service agreement shall be the time indicated as 'completed registration' or 'purchase completed' in the application process.
To use paid services, users must have a METASKY Corporation account and, after agreeing to these terms and conditions, pay the usage fees according to the usage conditions for each service.
Article 7 Suspension and Change of Paid Services
If the Company becomes unable to provide paid services due to reasons such as change of business items, abandonment of business, or integration between companies, the Company shall notify users in the manner prescribed in these terms and conditions and compensate users in accordance with the conditions initially presented by the Company or the provisions of the 'Content User Protection Guidelines' and relevant laws.
If there are substantial reasons, the Company may change all or part of the paid services provided according to operational or technical needs, and post relevant information on the initial screen of the service before the change. However, if the changed content is significant or unfavorable to users, the Company shall notify users in the manner prescribed in these terms and conditions, and users who do not agree to the significant or unfavorable changes may terminate the paid service agreement as specified in Article 8.
Article 8 User’s Withdrawal of Subscription and Termination of Contract
A user who has entered into a paid service use contract with the company can withdraw their subscription within a certain period as prescribed by relevant laws. However, certain paid services that are stipulated as non-withdrawable in laws such as the 'Content Industry Promotion Act' and the 'Act on Consumer Protection in Electronic Commerce, Etc.' are excluded. In such cases, the company will take necessary measures to limit the right of withdrawal as required by relevant laws.
② A user can terminate or cancel the paid service use contract under the following circumstances:
1. If the defect in the paid service cannot be remedied or corrected by the company (within one month from the date of receipt of the paid service).
2. If the user does not agree to changes in these terms or to service modifications pursuant to Article 7, Paragraph 2 and thus withdraws membership or terminates the paid service use contract.
③ If a user terminates or cancels the paid service use contract in accordance with the previous paragraph, the company will refund the payment received from the user according to the conditions initially set by the company or as stipulated by the 'Guidelines for Content User Protection' and relevant laws, and these terms.
④ If the company, the entity that received the payment for the paid service, or the entity that entered into the paid service use contract with the user are not the same, each entity is responsible for fulfilling obligations related to the withdrawal of subscription to the extent of their respective responsibilities.
Article 9 Company’s Termination and Restriction of Use
If a user engages in prohibited acts as defined in the METASKY Terms of Use, the company may terminate or cancel the contract or restrict the use of the service for a specified period without prior notice, according to the relevant provisions.
② If a refund is necessary due to the reasons specified in Paragraph 1, the company will deduct the amount equivalent to the benefits obtained from the use of the paid service and the refund fee (10% or 1,000 KRW, whichever is greater) and refund according to the following:
1. The company must refund the payment within 3 business days from the date of notifying the user of the termination or cancellation of the contract in the same manner as the payment was made. If it is not possible to refund in the same manner, the company must notify the user in advance. However, if the payment method requires payment confirmation, the refund must be made within 3 business days from the date of confirmation.
2. When refunding the above payment, if the user paid for goods or services using a credit card or electronic currency, the company will promptly request the business providing the payment method to suspend or cancel the charge. However, this does not apply to cases specified in the main text of Paragraph 2 and the proviso of Item 1 of Paragraph 2.
③ The termination or cancellation in Paragraph 1 becomes effective when the company notifies the user in the manner prescribed by the company.
④ Users can file an objection to the company's termination, cancellation, or restriction of use according to the procedures set by the company. If the objection is deemed justified by the company, the company will promptly resume the use of the service.
Article 10 Period of Use, etc.
Paid services must be used within 5 years from the last usage date. Paid services not used within this period will automatically expire 5 years after the company's final service usage date, based on commercial statute of limitations. However, if other laws prescribe a shorter statute of limitations, those provisions will apply.
Article 11 Compensation for Damages Due to Defects in Paid Services
The company handles matters concerning the standards, scope, methods, and procedures of user compensation for damages due to defects in paid services according to the 'Guidelines for Content User Protection'.
Article 12 Limitation of Liability
The company is exempt from liability for providing paid services if it is unable to do so due to changes in relevant laws, natural disasters, or other force majeure events.
The company is not responsible for obstacles to the use of paid services caused by reasons attributable to the user, unless there are reasons attributable to the company.
The company is not responsible for disputes arising between users or between users and third parties through the medium of paid services, unless there are reasons attributable to the company.
Addendum
(Notice Date) These terms and conditions will be announced on May 24, 2024.
(Effective Date) These terms and conditions will take effect on May 31, 2024.
MEET:CODA'ROMANTO' Terms of Service
Article 1 (Purpose)
The purpose of this agreement is to regulate the rights, obligations, and other matters between the Company METASKY (hereinafter referred to as the "Company") and the provider (hereinafter referred to as the "Provider") who uses the 'Villa items' through the online platform 'ROMANTO' provided by the Company to provide various 'contents' to users.
Article 2 (Definitions)
The definitions of terms used in this agreement are as follows:
1. 'ROMANTO' refers to the online platform provided by the Company for providers to offer 'contents' to users.
2. 'Provider' refers to a user of 'Villa' who has agreed to this agreement and provides 'contents' to other users through 'ROMANTO'.
3. 'User' refers to a person who receives 'services' through 'ROMANTO'.
4. 'Contents' refer to all materials, including videos, images, texts, etc., provided by the provider to users through the Company's 'services' and 'ROMANTO'.
5. 'Service' refers to the provision of all or part of the 'contents' to users through various methods such as PC and mobile websites, apps, and separate applications (including those embedded in hardware) via wired or wireless networks, such as real-time video and item utilization.
6. 'Villa' refers to a unit space (area) granted to the provider to provide 'contents' to users through 'ROMANTO'.
7. 'Villa NFT' refers to an electronic certificate proving the rights relationship to Villa.
8. 'Villa Dashboard' refers to the management system provided by the Company to the provider for managing 'services' and other matters provided to users through 'ROMANTO'.
9. 'Sponsorship' refers to the act of an user making a certain amount of payment to the provider through the sponsorship feature of 'ROMANTO'.
10. 'Advertisement' refers to the publication, exposure, or insertion of various materials such as text, images, and videos created to promote companies, brands, services, products, or services.
11. 'Revenue Sharing Reason' refers to the factors that become the subject of revenue distribution related to the operation of the provider's own 'Villa' on 'ROMANTO'.
Article 3 (Amendment of Terms)
① The ‘Company’ may amend these terms within the scope that does not violate the laws such as the 「Regulation of Terms and Conditions Act」 and other related laws.
② When the ‘Company’ amends these terms, it will announce the application date and the reason for the amendment from 7 days before the application date until the day before the application date. However, if the amendment is significant or unfavorable to the ‘Provider’, it will be announced 30 days before the application date and notified separately to the ‘Provider’ via email, etc.
③ If the ‘Company’ announces and/or notifies the ‘Provider’ of the amendment of the terms according to the previous clause, and the ‘Provider’ does not express their intention within the notified period, the ‘Provider’ is deemed to have agreed to the amended terms unless they express their intention to the contrary by the application date.
④ If the ‘Provider’ does not agree to the application of the amended terms, the ‘Provider’ may terminate the use contract. However, if it is impossible to apply the existing terms, the ‘Company’ may also terminate the use contract. Such termination shall follow Article 11.
Article 4 (Rules Outside the Terms)
① Matters not specified in these terms shall be governed by the 「Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.」, the 「Act on Consumer Protection in Electronic Commerce, etc.」, Content User Protection Guidelines, related laws, and the ‘Company’ usage terms, the ‘Company’ paid service usage terms, content guidelines, and announcements.
② The ‘Company’ may, if necessary, establish operational policies related to the use of ‘Villa’ and notify the ‘Provider’ by posting on the ‘Service’ screen or by other methods, and the ‘Provider’ shall comply with the operational policies established by the ‘Company’.
Article 5 (Conclusion of the Use Contract)
① The use contract is concluded when the ‘Provider’ applies for the use contract by agreeing to these terms through the ‘Villa Dashboard’, and the ‘Company’ accepts this application.
② The ‘Company’ may not accept the application if the ‘Provider’ does not provide the related information requested by the ‘Company’ during the application process, provides false or inaccurate information, or violates related laws.
③ The ‘Company’ may not accept the application if, based on reports, media coverage, or other supporting documents, it reasonably judges that the ‘Provider’ has or is likely to have the following reasons:
1. Committed serious crimes such as sexual offenses, murder, violence, child abuse, robbery, or drug offenses.
2. Engaged in continuous self-harm, violence against others, or other similar acts.
3. Shared others' personal information without authorization or made severe insults, threats, or defamation against others.
4. Engaged in sexual acts without the other party's consent or caused sexual humiliation to others.
5. Caused social controversy by spreading false reports or information continuously.
6. Made hate speech justifying, promoting, or reinforcing discrimination or violence against a particular group or its members, or actively participated in or supported such a group.
7. Engaged in actions that reasonably appear to cause harm or damage to ‘Users’, the ‘Company’, or its employees.
8. Has a history of illegal activities or is reasonably suspected of providing ‘Content’ that does not comply with the ‘Company terms/policies’ (including these terms, the ‘Company’ usage terms, the ‘Company’ paid service usage terms, content guidelines, announcements, and any separately agreed content with the ‘Company’).
④ The time of the conclusion of the use contract is when the ‘Company’ indicates its acceptance of the application in the previous clause.
⑤ Minors under the age of 14 cannot enter into a ‘ROMANTO’ use contract under these terms, and minors aged 14 to 19 can apply for the use contract with the consent of their parents or legal guardians.
⑥ The ‘Company’ may change the ‘Service’ policy, such as ‘Support’, ‘How to Use Villa’, etc.
Article 6 (Compliance Matters of the ‘Provider’)
① When providing ‘Content’ to ‘Users’ through their ‘Villa’, the ‘Provider’ must not provide ‘Content’ in a manner or with content that violates related laws or the ‘Company terms/policies’. If violated, the ‘Company’ may take appropriate restrictive measures, such as blocking the violating ‘Content’ after notifying the ‘Provider’.
② The ‘Provider’ must manage the account(s) issued for the use of ‘Villa’ with the duty of care of a good manager and is responsible for any damages caused by failing to do so. If the ‘Company’ suffers damages due to this, the ‘Provider’ must compensate for those damages.
③ The ‘Provider’ must use the ‘Villa Dashboard’ in accordance with the procedures and methods allowed or notified by the ‘Company’ for the purpose of providing ‘Content’ on ‘Villa’.
④ If the ‘Provider’ receives any compensation or has any economic interest related to ‘Content’, they must disclose this in accordance with related laws, guidelines, and instructions. For example, if the ‘Content’ includes indirect advertising, various sponsorships, or paid promotions, the ‘Provider’ must disclose this fact through ‘Villa’.
⑤ The ‘Provider’ must not provide ‘Content’ prohibited by the ‘Company terms/policies’ under any circumstances, and is fully responsible for any consequences arising from violations.
⑥ The ‘Provider’ must constantly monitor for ‘Content’ prohibited by the ‘Company terms/policies’ and immediately delete any such ‘Content’ if discovered or reported.
⑦ The ‘Provider’ is fully responsible for the storage, management, and operation of their ‘Content’ provided through the ‘Villa Dashboard’, and the ‘Company’ does not guarantee storage or backup unless otherwise specified.
Article 7 (Intellectual Property Rights and Guarantee of Legality of 'Content')
① The copyright of the ‘Content’ provided by the ‘Provider’ is, in principle, attributed to the ‘Provider’.
② The ‘Provider’ must not infringe on any third party's intellectual property rights or personality rights, including copyrights, trademark rights, patent rights, name rights, portrait rights, publicity rights, etc., and guarantees that they have obtained all necessary rights and permissions to legally ‘Service’ the ‘Content’ on ‘Villa’ under the use contract.
③ The ‘Provider’ grants the ‘Company’ the right to use the ‘Content’ to the following extent:
1. The ‘Company’ can ‘Service’ the ‘Content’ to ‘Users’ worldwide through ‘ROMANTO’.
2. The ‘Company’ can edit the ‘Content’ within the scope that does not damage its essential content or the reputation of its performers to enhance the convenience of ‘Services’ provided to ‘Users’ on ‘ROMANTO’.
3. The ‘Company’ can edit the ‘Content’ for the purpose of promoting and marketing ‘ROMANTO’ and ‘Content’, and use it on services of the ‘Company’ or affiliated services (such as SNS).
④ The ‘Provider’ guarantees that they have complied with all legal obligations such as review or marking required for the ‘Service’ of the ‘Content’, and that the ‘Content’ does not include any illegal content that violates related laws such as the 「Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.」 or infringes on the rights or reputation of any third party.
⑤ If the ‘Provider’ violates the guarantees in this article and the ‘Company’ faces claims of rights infringement, lawsuits, disputes, or sanctions from state agencies, the ‘Provider’ shall indemnify the ‘Company’ and compensate for any damages incurred by the ‘Company’. In such cases, the ‘Company’ may suspend the ‘Service’ of the ‘Content’ and terminate the use contract with the ‘Provider’ until the ‘Provider’ proves the legality of the ‘Content’ (e.g., court rulings, prosecutorial non-indictment).
Article 8 (Revenue Sharing)
① Only ‘Providers’ who have activated ‘Support Activities’ through the ‘Villa Dashboard’ (hereinafter referred to as ‘Revenue-Generating Providers’) can receive revenue shares according to these terms.
② ‘Revenue-Generating Providers’ cannot simultaneously transmit real-time video content ‘Serviced’ through ‘ROMANTO’ on other similar services. However, simultaneous transmission is possible only with prior written agreement from the ‘Company’.
③ ‘Revenue-Generating Providers’ must not receive or solicit support through methods other than the ways provided by ‘ROMANTO’ while ‘Servicing’ ‘Content’ through ‘ROMANTO’, and such content must not be exposed in ‘Content’.
④ If revenue is generated for ‘Revenue-Generating Providers’ based on ‘Revenue Sharing Reasons’, the revenue share will be calculated as follows:
1. Revenue sharing target: The amount from which various costs (in-app payment fees [app market fees incurred during in-app payments], PG company fees [fees per payment method], refunds [amount refunded to ‘Users’ according to laws or the ‘Company terms/policies], etc.) have been deducted from the sales amount generated by the ‘Revenue Sharing Reasons’. (Refund costs incurred during the current month are reflected in the revenue calculation for the following month.)
2. Profit Distribution Criteria: Follows the following profit distribution ratios based on 'reason for profit distribution' and grade.
Reason for Profit Distribution Grade Profit Distribution Ratio
Item Sponsorship A Grade Provider 60 : Company 40
S Grade Provider 70 : Company 30
SS Grade Provider 80 : Company 20
Advertisement Follows the company's advertisement revenue distribution guidelines
3. Profit Distribution Payment: The amount calculated by applying the profit distribution ratio to the 'provider' as the subject of profit distribution.
⑤ The company determines the details of the timing, type, etc., of placing advertisements within the 'service' and 'content'.
⑥ The company distributes profits to 'profit-generating providers' once a month. 'Profit-generating providers' can receive 'profit distribution payments' from the company if they satisfy all of the following conditions as of the end of the previous month:
1. The payment account entered by the 'profit-generating provider' must be a valid account in the name of the 'provider'.
2. All necessary materials and related information for payment must be validly entered.
⑦ The company is not obliged to pay the 'profit distribution payment' if the conditions of Article 7 are not met. Any 'profit distribution payment' not paid to the 'provider' due to unmet conditions will expire five years from the date each 'profit distribution payment' was generated.
⑧ The company must provide supporting data for the 'profit distribution payment' upon request by the 'profit-generating provider'.
⑨ The company may change the 'profit distribution criteria' based on the company's and 'ROMANTO' service circumstances, and will notify or announce such changes in advance.
⑩ If the 'profit-generating provider' does not enter settlement information in the 'Villa Dashboard', the 'profit distribution payment' will accumulate in the 'profit-generating provider's 'Villa' account and will be paid in a lump sum on the first settlement date after the settlement data is entered.
⑪ The company may deduct or withhold settlement for any expenses incurred due to the 'profit-generating provider's fault from the 'profit distribution payment'.
Article 9 (Usage Restrictions, etc.)
The company may restrict the usage of the 'provider' by methods such as warnings, content exposure restrictions, or Villa usage restrictions, if there is a violation of relevant laws, this agreement, or guidelines, or if there is reasonable suspicion of such illegal or improper acts, and will notify the 'provider' of this.
Article 10 (Service Suspension)
① The company may temporarily suspend the 'ROMANTO' or 'Villa Dashboard' service in the following cases:
1. When regular inspections and maintenance are necessary.
2. When there are reasons attributable to a third party, such as the suspension of telecommunication services by a telecom provider.
3. When normal services are impossible due to force majeure events such as natural disasters or national emergencies.
4. Other technical or business obstacles beyond control.
② In the event of service suspension under this article, the company will notify the reason and period of suspension in advance. However, if it is unavoidable to notify in advance, it may be done afterwards.
Article 11 (Compensation for Damages)
The company or the 'provider' shall be liable for damages caused to the other party by intentional or negligent violation of this user agreement.
Article 12 (Company's Exemption)
① The company only provides the 'Villa' for the 'provider's 'content' service, and unless there is intentional or gross negligence by the company, the responsibility for the 'content', services, and related information provided by the 'provider' lies with the 'provider'. The company will not intervene in disputes between 'providers' and 'users', and all responsibilities resulting from such disputes are borne by the 'provider', unless there is intentional or gross negligence by the company.
② If there is a legitimate request from a rights holder, the company can delete or modify the problematic information, and the 'provider' cannot claim damages from the company for this.
③ The company may temporarily suspend the provision of 'ROMANTO' or 'Villa Dashboard' in the event of maintenance, inspection, replacement, breakdown of information and communication facilities like computers, or communication disruptions. The company is not liable for any damages unless there is intentional or gross negligence. The company is also not responsible for any intangible or tangible damages caused by force majeure events like natural disasters, wars, riots, terrorism, hacking, equipment failures, etc.
④ The company may provide information about the 'provider' to investigative agencies if requested according to lawful procedures stipulated in the Telecommunications Business Act and other related laws.
⑤ If the 'provider' engages in illegal activities, the company may submit relevant information to investigative agencies to request an investigation, and the 'provider' consents to this.
Article 13 (Termination of User Agreement)
① The company may terminate the user agreement concluded with the 'provider' according to Article 5 if the following reasons occur. The company will notify the 'provider' of the termination in accordance with this article:
1. If the 'provider' violates relevant laws, the company's terms/policies related to the 'service', and does not rectify it within 7 days after being requested to do so by the company.
2. If the 'provider' becomes subject to financial institution transaction suspensions, commencement of rehabilitation and bankruptcy procedures, business suspension and cancellation administrative measures, preservation measures for major assets, business transfer and merger, etc., making it impossible to perform the user agreement.
3. If the company's reputation is damaged or the service's reputation is harmed due to the 'provider's fault.
4. If the 'provider' does not cooperate in verifying identity-related matters, making it difficult to use payment and settlement services according to relevant laws.
5. If it is confirmed that there are reasons for refusal of acceptance stipulated in Article 5, Paragraphs 2 or 3, or if the 'provider' engages in actions that fall under the reasons for refusal of acceptance stipulated in Article 5, Paragraph 3 after the contract is concluded.
6. If the company decides to terminate the 'ROMANTO' or 'service' due to business decisions.
7. Other reasonable reasons recognized as necessary for termination of the user agreement.
② The 'provider' may request termination at any time from the 'Villa Dashboard'. However, if a separate supplementary agreement or contract is concluded, termination can be requested after separately agreeing with the company.
③ The 'provider' may withdraw the termination request within 7 days from the application date. After 7 days, the termination will be completed, and all data will be deleted and cannot be recovered.
④ If the 'provider' requests termination of the user agreement, the 'Villa Dashboard' cannot be used for 90 days from the final termination date, and it can be used again after 90 days.
⑤ If there is any remaining 'profit distribution payment' for the 'provider', the 'provider' can withdraw after receiving all remaining profit distribution payments on the settlement date, or can immediately request withdrawal and terminate the contract by forfeiting the remaining profit distribution payment.
⑥ When the user agreement is terminated under this article, all videos/images/posts, followers, subscribers, analysis/statistics in the 'Villa Dashboard', and all data in the 'provider's 'Villa' will be deleted and cannot be recovered. However, data that must be retained according to relevant laws will be stored for a certain period and then destroyed.
Article 14 (Prohibition of Assignment)
The 'company' and the 'provider' cannot dispose of (meaning any disposal action such as transfer to a third party or establishment of a pledge) the rights and obligations under this user agreement without prior consent from the other party.
Article 15 (Confidentiality)
The 'company' and the 'provider' cannot provide any information acquired from the other party during the process of concluding and executing the user agreement to third parties or disclose it to the public.
Article 16 (Governing Law and Jurisdiction)
① The laws of the Republic of Korea shall govern this agreement, and the courts of the Republic of Korea shall have jurisdiction.
② In the event of a dispute related to this user agreement, it shall be resolved in a court of competent jurisdiction in accordance with the Civil Procedure Act.
Article 17 (Miscellaneous)
If there are additional matters to be determined outside of what is stipulated in this agreement, they can be agreed upon through supplementary agreements or contracts, and any supplementary agreements or contracts concluded separately shall become part of the user agreement according to this agreement. For matters not separately stipulated in the supplementary agreements or contracts, this agreement shall apply.
Addendum
(Notice Date) This agreement is announced on May 24, 2024.
(Effective Date) This agreement shall be effective from May 31, 2024.
Privacy Policy
METASKY Co., Ltd. (hereinafter referred to as the 'company') complies with the provisions on the protection of personal information under the 『Personal Information Protection Act』, the 『Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.』, the Protection of Communications Secrets Act, the Telecommunications Business Act, and other related laws that information and communication service providers must comply with. The company establishes and adheres to a privacy policy to protect users' rights and interests according to related laws.
Through this privacy policy, the company informs users of the purposes and methods of using the personal information provided by users and the measures taken to protect personal information.
1. Items and Processing Methods of Collected Personal Information
a. Items of Collected Personal Information
Required Information: During membership registration, we collect and process the user's ID, password, name, date of birth, gender, contact information, identity verification values (CI, DI), and for minors under the age of 19, guardian information, and for foreigners, nationality. The ID, password, name, date of birth, gender, and contact information are collected for providing member services, personal identification, usage restriction measures for users who violate the terms of service, actions hindering smooth operation of the service, measures against fraudulent use of the service, confirmation of membership intent, membership and membership frequency restrictions.
Optional Information: Users can provide minimal optional information at their discretion, and the company can process this information only if the user enters it. However, failure to provide optional information does not restrict the use of the service.
[Personal Information Collection Items by Stage]
(1) Membership Stage
a. Individual Member
Required Items: ID, password, name, date of birth, gender, contact information (email, mobile phone number), identity verification values (CI, DI)
b. Minor Member under 19 Years
Required Items: ID, password, name, date of birth, gender, identity verification values (CI, DI), guardian information (name, authentication information, email)
c. Foreign Member
Required Items: ID, password, date of birth, gender, email, nationality
(2) Verification Stage
For identity verification
For providing services, obtaining guardian consent if necessary, and complying with related laws, the name, date of birth, gender, nationality (domestic/foreign), mobile phone number, mobile carrier information (optional), or i-PIN information (optional), and identity verification values (CI, DI) are collected.
(3) Other Procedures for Collecting Personal Information
During the service usage process, the following information is automatically generated and collected:
IP Address, cookies, visit date and time, service usage records, improper usage records, Device Token upon mobile app installation, device information (model name, OS version, unique device number, firmware version, etc.), carrier information, ADID/IDFA (advertising identifier)
During customer service use, the following information is automatically collected:
PC web customer service 1:1 inquiry and report: ID, email
Mobile customer service 1:1 inquiry and report: ID, email, device information (model name, OS version, firmware version)
PC web illegal content report: ID, reporter’s name, email, date of birth, mobile phone number
Mobile illegal content report: ID, reporter’s name, email, date of birth, mobile phone number, device information (model name, OS version, firmware version)
Advertising inquiry: company name, contact person’s name, contact number, email
During the conversion of gifted candies, advertising, and publicity rights revenue, the following information is collected:
ID, name, email, contact number, address, bank name, account holder, account number, copy of ID card, resident registration number
(4) Optional Personal Information Collection Items
During the use of additional services using ID and event applications, the following information is collected only from users who have agreed separately:
Optional items: ID, email, mobile phone number, address, name, contact number
b. Methods of Processing Personal Information
The company processes personal information by the following methods:
Homepage, mobile, written forms, fax, phone, customer service inquiries, email, event applications, delivery requests
Provision from partner companies
Collection through information generation tools
c. Processing of Unique Identifying Information
The company processes personal information by the following methods:
Unique identifying information refers to resident registration number, passport number, driver's license number, and foreigner registration number as defined in Article 24(1) of the Personal Information Protection Act and Article 19 of its Enforcement Decree.
The company collects and processes unique identifying information for the following purposes:
Compliance with obligations for transaction and payment services
Imposing taxes on physical prize winners
The collected unique identifying information is encrypted and securely managed and is not used or provided for purposes other than the intended purposes, except as stipulated by the Personal Information Protection Act or other laws.
2. Purpose of Processing Personal Information
The company processes personal information for the following purposes and does not use it for any purposes other than the following. If the purpose of use changes, necessary measures such as obtaining separate consent according to Article 18 of the Personal Information Protection Act will be taken.
a. Fulfillment of Contract and Service Provision
Providing content, delivering specific customized services, sending items or bills, identity verification, purchase and payment processing, fee collection
b. Member Management
Providing member services, personal identification, implementing usage restrictions for users violating terms, actions hindering smooth service operation, sanctioning fraudulent use, confirming membership intent, membership and membership frequency restrictions, verifying legal representative consent for minors under 19, confirming legal representative consent for transactions involving minors under 19, verifying legal representative identity, record preservation for dispute resolution, handling complaints, delivering notices, confirming membership withdrawal intent
c. Development of New Services and Marketing/Advertising Utilization
Developing new services and providing customized services, providing services and advertisements based on demographic characteristics, confirming service effectiveness, providing event information and participation opportunities, providing advertising information, analyzing access frequency, and creating statistics on member service usage
d. Use of Pseudonymized Information for Statistics (including commercial purposes), Research (including industrial research), Public Record Keeping, etc.
Pseudonymized information is stored and managed separately to prevent re-identification, and necessary technical and managerial protective measures are taken, including recording and preserving the processing of pseudonymized information.
3. Sharing and Providing Personal Information
The company uses users' personal information within the scope notified in "2. Purpose of Processing Personal Information" and does not use it beyond this scope or disclose it to external parties without prior consent from users. However, the following cases are exceptions:
a. When the user has given prior consent
If a situation arises where personal information needs to be shared or provided to a third party during service use, the company will notify or obtain consent from the user in advance according to the Personal Information Protection Act and the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., and the METASKY Co., Ltd. Privacy Policy.
b. When required by law or for investigation purposes in accordance with the procedures and methods stipulated by the law
c. When providing pseudonymized information for statistics (including commercial purposes), research (including industrial research), public record keeping, etc.
Pseudonymized information is stored and managed separately to prevent re-identification, and necessary technical and managerial protective measures are taken, including recording and preserving the processing of pseudonymized information.
4. Personal Information Processing Entrustment
The company entrusts the processing of personal information as follows to improve the service, and stipulates the necessary matters in accordance with Article 26 of the Personal Information Protection Act in the entrustment contract with the entrusted processing agency, and supervises whether personal information is safely processed.
The company's personal information entrusted processing agencies and entrusted tasks are as follows.
Company Entrusted tasks Personal information retention and use period
Google Log data analysis for service quality management Retained for 5 years including the payment date
Apple Log data analysis for service quality management Retained for 5 years including the payment date
NICE Information Service Confirmation of identity and issuance of DI at the time of membership registration Not separately stored as it is information already held by the relevant company
Wise Care Co., Ltd. Infinisoft Co., Ltd. Website payment service agency Retained for 5 years including the payment date
Samsung Pay Samsung Pay payment service agency Retained for 5 years including the payment date
Kakao Pay Co., Ltd. Kakao Pay Money payment service agency Retained for 5 years including the payment date
Paypal, GCash,Maya, OffGamers Overseas payment service agency Retained for 5 years including the payment date
Coocon Corporation Co., Ltd. Remittance service agency Retained for 5 years including the payment date
※ Some services may provide customer consultation for payment and refunds by external content providers.
5. Transfer of Personal Information Overseas
The company may use personal information in other countries in connection with providing the service to users, and the current situation is as follows.
Company Countries for transferring personal information Purpose Items for transfer Date and method Personal information retention and use period
Google United States Log data analysis for service quality management Identifying information generated on the user's device Transmission via network at the time of service use Retained for 180 days from the occurrence of abnormality during service use
Apple United States Log data analysis for service quality management Identifying information generated on the user's device Transmission via network at the time of service use Retained for 180 days from the occurrence of abnormality during service use
Paypal United States Payment agency Information included in payment information such as name, ID, address, card name, card number, card expiration date, etc. Transmission via network at the time of service use Retained for 180 days from the occurrence of abnormality during service use
GCash Philippines Payment agency Information included in payment information such as name, ID, address, card name, card number, card expiration date, etc. Transmission via network at the time of service use Retained for 180 days from the occurrence of abnormality during service use
Maya Philippines Payment agency Information included in payment information such as name, ID, address, card name, card number, card expiration date, etc. Transmission via network at the time of service use Retained for 180 days from the occurrence of abnormality during service use
OffGamers Singapore Payment agency Information included in payment information such as name, ID, address, card name, card number, card expiration date, etc. Transmission via network at the time of service use Retained for 180 days from the occurrence of abnormality during service use
6. Retention and Use Period of Personal Information
User's personal information is generally destroyed without delay once the purpose of processing personal information is achieved. However, for the following information, it is preserved for the period specified below in accordance with Article 21 of the Personal Information Protection Act, based on the reason for preservation as stated below. This is stored in a separate secure storage space distinct from the existing storage space to comply with Article 21, Paragraph 3 of the Personal Information Protection Act.
A. Information retention reason according to company internal policy
A. Information retention reason according to company internal policy
Reason for retention: Prevention of confusion and misuse of service due to consumer complaints and dispute resolution upon withdrawal of membership (prevention of abnormal service use such as fraudulent registration, etc.)
Items to be retained: ID, self-confirmation value (CI, DI), mobile phone number (one-way encryption (hash processing) that cannot be decrypted)
Retention period: 6 months
B. Information retention reason according to related laws and regulations
Under the provisions of relevant laws and regulations such as the Commercial Act and the Act on Consumer Protection in Electronic Commerce, etc., the company retains member information for a certain period specified by the relevant laws and regulations.
Reason for preserving records such as contracts or subscription cancellations: Act on Consumer Protection in Electronic Commerce
Retention period: 5 years
Reason for preserving records such as payment and supply of goods: Act on Consumer Protection in Electronic Commerce
Retention period: 5 years
Reason for preserving records of electronic financial transactions: Electronic Financial Transactions Act
Retention period: 5 years
Reason for preserving records related to consumer complaints or dispute resolution: Act on Consumer Protection in Electronic Commerce
Retention period: 3 years
Reason for preserving website visit records: Telecommunications Secrets Protection Act
Retention period: 3 months
7. Procedure and Method of Personal Information Destruction
User's personal information is generally destroyed without delay once the purpose of collecting and using personal information is achieved. However, information that needs to be retained under other laws is separated and stored in a separate storage space for a certain period specified by the law, and then destroyed immediately after that period.
A. Destruction procedure
User's personal information is destroyed without delay once the purpose of collecting and using personal information is achieved. However, information that needs to be retained under other laws is separated and stored in a separate DB, and then destroyed after being securely stored for a certain period specified by relevant laws and regulations and internal regulations.
Personal information is not used for any purpose other than the purpose of retention unless specified by law.
B. Method of destruction
Personal information printed on paper is shredded or incinerated.
Personal information stored in electronic file form is deleted using technical methods that cannot regenerate the records.
C. Policy on dormant accounts
Personal information of service users in a dormant state without service usage records for 1 year is stored and managed separately from the user's personal information. However, if there is a request from a dormant service user, the personal information will be provided again when the service usage is resumed.
The company notifies users of the transition to a dormant account at least 30 days before the transition.
Separately stored personal information is not used or provided for any purpose other than specified by other laws and regulations. In addition, separately stored personal information is destroyed without delay after the period specified by relevant laws and regulations, and users are notified of this through email or other means at least 30 days before the destruction date.
8. Rights of Users and Legal Guardians and How to Exercise Them
Users and legal guardians may at any time inquire about or modify the personal information of themselves or minors under 19 years of age registered with the company, and may refuse consent to the processing of personal information or request withdrawal of membership (membership withdrawal). However, in such cases, it may be difficult to use all or part of the service.
To inquire about or modify personal information of users or minors under 19 years of age, click 'Change Personal Information' (or 'Modify Membership Information'), and to withdraw membership (withdraw consent), click "Membership Withdrawal" and go through the self-confirmation process to directly view, correct, or withdraw.
Alternatively, you may contact the personal information manager in writing, by phone, or by email, and we will promptly take action.
If a user requests correction of personal information, we will not use or provide such personal information until the correction is complete. Also, if incorrect personal information has already been provided to a third party, we will promptly notify the third party of the correction results to ensure that the correction is made.
Personal information that has been terminated or deleted at the request of a user or legal guardian is processed according to the provisions of "5. Retention and Use Period of Personal Information" and cannot be viewed or used for any other purposes.
9. Installation/Operation and Refusal of Personal Information Automatic Collection Devices
A. What is a Cookie?
The company uses 'cookies' to provide personalized and customized services by storing and periodically retrieving user information.
A cookie is a very small text file sent by a server operating a website to a user's browser and stored on the user's computer's hard drive. Subsequently, when the user visits the website again, the website server identifies the contents of the cookie stored on the user's hard drive to maintain the user's environment settings and provide customized services.
Cookies do not automatically or actively collect identifying information, and users may refuse or delete such cookies at any time.
B. Purposes of the Company's Cookie Use
We use cookies to understand the visit and usage patterns of users on visited services and websites, popular search terms, security access status, news editing, user scale, etc., to provide users with optimized personalized information, including advertisements.
C. Installation/Operation and Refusal of Cookies
Users have the option to choose whether to install cookies. Therefore, users may allow all cookies, require confirmation each time a cookie is stored, or refuse to store all cookies.
However, if you refuse to store cookies, some services that require login may be difficult to use.
The method of specifying whether to allow cookie installation (for Internet Explorer) is as follows:
① Select [Internet Options] from the [Tools] menu.
② Click on the [Privacy] tab.
③ Set the [Privacy Processing Level].
D. Collection of Advertising Identifiers (ADID/IDFA) When Using Mobile Apps
The company may collect the ADID/IDFA of users. ADID/IDFA is an advertising identification value of mobile app users, which may be collected for measurement purposes to provide personalized services or better advertising environments.
[Rejection Method]
- Android: Settings > Google (Google Settings) > Ads > Disable Ad Personalization
- iOS: Settings > Privacy > Advertising > Limit Ad Tracking
10. Technical/Managerial Protection Measures for Personal Information
The company is taking the following technical/managerial measures to ensure the security of personal information processed by users:
A. Password Encryption
User IDs are encrypted and stored and managed so that only the user knows the password, and confirmation and modification of personal information are only possible by the user who knows the password.
B. Measures against Hacking, etc.
The company is making every effort to prevent the leakage or damage of user personal information due to hacking or computer viruses. We regularly back up data to prepare for personal information damage, use the latest antivirus programs to prevent the leakage or damage of user personal information or data, and ensure the safe transmission of personal information over the network through encrypted communication. We also control unauthorized access from external sources using intrusion prevention systems and strive to secure system security through all possible technical measures.
C. Minimization and Education of Processing Staff
The company limits personal information-related processing personnel to specific individuals, assigns separate passwords for this purpose, regularly updates them, and emphasizes compliance with the personal information processing policy through regular education of processing personnel.
D. Operation of a Dedicated Personal Information Protection Body
Through internal personal information protection bodies, etc., we confirm compliance with the personal information processing policy and the compliance of responsible personnel, and make immediate corrections if any problems are found. However, the company shall not be liable for any damages not attributable to the company, such as the user's negligence or accidents in areas not managed by the company, despite fulfilling its obligation to protect personal information.
11. Personal Information Protection Manager and Contact Information for Responsible Persons
Users may report all personal information protection-related complaints arising from the use of the company's services to the personal information protection manager or the relevant department.
The company will promptly respond with sufficient answers to user complaints.
Personal Information Management Manager
Name: Shin Ji-hoon
Affiliation: METASKY Co., Ltd.
Position: CEO
Contact: 1577-1256
E-mail: [email protected]
Personal Information Management Officer
Name: Jung Se-won
Affiliation: Business Headquarters, METASKY Co., Ltd.
Position: Chief Executive Officer
Contact: 1577-1256
E-mail: [email protected]
For other personal information infringement reports or consultations, please contact the following organizations:
Personal Information Dispute Mediation Committee (www.kopico.go.kr, Phone 1833-6972)
Personal Information Infringement Reporting Center (privacy.kisa.or.kr / 118 without area code)
Cyber Crime Investigation Department, Supreme Prosecutors' Office (www.spo.go.kr / 1301 without area code)
Cyber Investigation Division, National Police Agency (police.go.kr / 182 without area code)
Green i-Net for Youth Information Safety Network (www.greeninet.or.kr / 02-523-3566)
12. Miscellaneous
The company may provide links to websites or materials of other companies to users. In this case, the company has no control over external sites and materials, so it cannot be responsible or guarantee the usefulness of services or materials provided from them. If you click on a link included by the company and move to a page of another site, please note that the personal information processing policy of the newly visited site is not related to the company, so please check the policy of the newly visited site.
13. Obligation of Notification
In accordance with changes in laws, policies, or security technologies, if there are any additions, deletions, or modifications to the contents of this Privacy Policy, the revised Privacy Policy will be implemented and notified through the 'Notice' board on the homepage or separate announcement at least 7 days prior.
Additional Provision
(Date of Announcement) This agreement is announced on May 24, 2024.
(Effective Date) This agreement will be effective from May 31, 2024.
Privacy Policy Version Number: v1.0
Personal Information Management Officer
Name: Shin Ji-hoon
Affiliation: METASKY Co., Ltd.
Position: CEO
Contact: 1577-1256
E-mail: [email protected]
Personal Information Management Officer
Name: Jung Se-won
Affiliation: Business Headquarters, METASKY Co., Ltd.
Position: Chief Executive Officer
Contact: 1577-1256
E-mail: [email protected]
